
DIPLOMA IN OFFICE AUTOMATION (1 YEAR)
Diploma in Office Automation (1 YEAR)
1. Fundamentals of Office Automation
- Introduction to Computers
- History and Evolution of Office Automation
- Types of Office Systems
- Overview of Hardware and Software
- Role of IT in Office Administration
2. Operating System (Windows/Linux Basics)
- Introduction to GUI-based Operating Systems
- File Management
- Control Panel & Settings
- Keyboard Shortcuts and Troubleshooting
3. Word Processing (MS Word / Google Docs)
- Creating, Editing, Formatting Documents
- Tables, Lists, Headers, Footers, and Styles
- Mail Merge
- Templates and Document Review
- Printing & Page Setup
4. Spreadsheet Management (MS Excel / Google Sheets)
- Data Entry and Formatting
- Formulas and Functions
- Charts and Graphs
- Pivot Tables
- Data Validation and Filters
- Introduction to Macros
5. Presentation Tools (MS PowerPoint / Google Slides)
- Creating Presentations
- Design & Transitions
- Animations
- Embedding Charts, Videos, and Hyperlinks
- Slide Show & Printing Handouts
6. Database Management (MS Access / LibreOffice Base)
- Basics of Databases and DBMS
- Tables, Queries, Forms, and Reports
- Primary Keys and Relationships
- Basic SQL Concepts
7. Internet and Email Applications
- Browsers and Search Engines
- Email Configuration (Gmail/Outlook)
- Attachments, Folders, and Filters
- Netiquette and Email Writing
- Online Collaboration Tools
8. Digital Communication and Collaboration Tools
- Google Workspace: Docs, Sheets, Drive, Forms
- Microsoft Teams, Zoom, Slack
- Task Management Tools (e.g., Trello, Asana)
- Cloud Storage & File Sharing
9. Office Equipment Handling
- Printers, Scanners, Photocopiers
- Projectors & Fax Machines
- Troubleshooting Common Issues
- Maintenance and Safety Measures