CERTIFICATE IN E - COMMERCE (6 MONTHS)

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CERTIFICATE IN E - COMMERCE (6 MONTHS)

Certificate in E-Commerce (6 Months)

 1: Introduction to E-Commerce

  • Definition and Importance of E-Commerce
  • History and Growth of Online Business
  • E-Commerce Business Models: B2B, B2C, C2C
  • Trends in Mobile and Social Commerce

2: Building an Online Store

  • Introduction to Website Builders (WordPress, Shopify)
  • Creating Product Listings
  • Managing Categories, Prices, and Images
  • Hosting and Domain Basics

 3: Payment and Transaction Systems

  • Online Payment Methods (Cards, UPI, Wallets)
  • Introduction to Payment Gateways (Razorpay, PayPal)
  • Setting up Secure Payment Checkout
  • Managing Orders and Invoices

 4: Basics of Digital Marketing

  • Search Engine Optimization (SEO) for Products
  • Social Media Marketing (Facebook, Instagram)
  • Introduction to Email Marketing
  • Google Ads and PPC Basics

 5: Order Fulfilment and Logistics

  • Inventory Management Basics
  • Courier and Delivery Integration
  • Packaging and Shipping Essentials
  • Return and Refund Handling

 6: E-Commerce Legal and Customer Service

  • Legal Aspects: Terms, Policies, and Consumer Rights
  • Basics of E-Commerce Taxation (GST)
  • Handling Customer Queries and Reviews
  • Security Practices and Data Privacy

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